Matouk Cairo Robe Matouk

Fast Shipping and professional packaging

Our long-standing relationships with UPS FedEx DHL and other global carriers gives us the ability to provide a range of shipping services. Our warehouse staff is highly skilled and will pack your products in accordance with our exact and precise specifications. Before shipping your items will be carefully inspected and secured. Everyday, we send to thousands of customers in many countries. The fact that we're committed to becoming the biggest online retailer in the world is evident. There are distribution centers as well as warehouses in Europe and in the USA.

Orders that contain more than 1 item are given processing time according to each item.

We will inspect each and every one of the items ordered before shipping. The majority of orders will be delivered within 48 hours. Delivery is expected to take between 3 and 7 days.

Returns

The inventory is always changing and we cannot control it completely because several parties are involved, which includes our warehouse and factory. The actual stock levels can fluctuate at any moment. It's possible that you may not receive your order once it has been placed.

Our policy is valid for 30 days. If it's been more than 30 days since you've made your purchase We're sorry to say that we can't offer you a full refund or exchange.

The item cannot be used and in its original condition. It must also be in the original package.